Donna K Olheiser Overview:
In the financial services industry, there is constant turnover and training new employees on the basics of ACH electronic payments can be difficult and time-consuming. Perhaps you have staff that have been working in ACH for some time, come to work every day, follow a checklist, but have no idea what or how the ACH payments get processed. For these employees and others whose responsibilities pertain to ACH payments, this webinar will provide the basis of how ACH payments work.
Same Day ACH is now an option when sending ACH transactions which changes the settlement and funds availability. Even if you thought you knew the ACH Network basics, this session will outline how it has changed since the implementation of Same Day ACH in 2016.
Why should you Attend:
The ACH fundamentals aren’t so simple anymore. With Same Day ACH, there are options. In this training session, we will help attendees identify what is ACH network and examples of ACH electronic payments. The details for each of the five basic participants and the role they play during an ACH transaction will be discussed. Along with an extensive demonstration of the settlement process for both the "Legacy ACH" and "Same Day ACH" processes, the trainer will outline the differences. We will also cover the different types of ACH payments including “the what” determines a debit and a credit ACH transaction. This is a must-attend session. The ACH Network is not the same old network - it’s changed, it’s new and improved! There are now options and new opportunities.
Areas Covered in the Session:
Who Will Benefit:
Donna K Olheiser founded Dynamic Mastership, LLC in December 2014 to utilize her 24+ years’ experience in the financial services industry, by sharing her passion for training financial institutions and organizations on the Rules and processes for electronic payments (with her specialty being ACH payments). She holds the Accredited ACH Professional (AAP) designation (achieved in 2004).
Donna’s experience before founding Dynamic Mastership, includes 9 years’ serving as the Education Service Director at a Regional Payments Association (RPA), where she managed and facilitated the entire Education program for nearly 800 financial institution members. Prior to that, Donna spent 14 years with the Federal Reserve Bank of Minneapolis in various departments, where she started her training career as the Training and Development Specialist in 2003.
Donna is a certified Master Trainer who continually uses her extensive knowledge, experience, enthusiasm, and passion for transferring payment processing details, while using the adult learning theory is remarkable! Her training style has helped many payment professionals remain consistently informed of the NEW and ever-changing NACHA Operating Rules and explaining how the Rules apply when performing daily operational tasks including complex return and exception processing. She incorporates scenarios and examples in her detailed training, so the Rules are easy to comprehend and apply to real-life day-to-day ACH processing. Donna’s ability to engage the learner through the entire training event helps the adult learner apply what they have learned during and after each training session.