Error Resolution & Dispute Under Reg E: Implementing Policies and Practices to Avoid Mistakes
Justin Muscolino Overview:
This webinar will focus on the background of Electronic Fund Transfers Act, as well as recent developments that affect electronic transfers. We will also cover disclosures, error resolution, gifts and the examination side.
Why should you Attend:
Electronic Fund Transfers Act provides consumers with rights, liabilities, and responsibilities that offer electronic fund transfer services. Since regulation E came into existence, there have been a lot of changes due to technology, consumers, businesses and more. The Consumer Financial Protection Bureau has made updates that require changes internally. We will explore all aspects of regulation E, plus discuss how this rule impacts your day-to-day responsibilities.
Areas Covered in the Session:
- What are the disclosure requirements of Regulation E?
- What is the liability for unauthorized transactions?
- How should you resolve errors?
- What are the requirements for overdraft services?
- How should gift cards be handled?
- What procedural changes should you make for?
Who Will Benefit:
- Compliance
- Legal
- Risk Management
- Operations
- Technology
Speaker Profile
Justin Muscolino brings over 20 years of wide-arranging experience in compliance, training and regulations. He has previously worked in the Head of Compliance Training function for Macquarie Group, UBS, JPMorgan Chase, Bank of China, and GRC Solutions. Justin also runs his own Compliance Training company focusing on US & International regulations.
Justin also worked for FINRA, a US regulator, where he created Examiner University to train examiners on how to perform their function. He also serves as an advisor for the Global Compliance Institute (GCI) and instructs at the Barret School of Business and various compliance training providers.