6 Actions to Manage Credit Accounts Receivable Credit Exposure in Uncertain Times

This session emphasizes the crucial role of Credit Managers in proactively managing a company's Accounts Receivable credit exposure, identifying and mitigating credit risks, and achieving financial objectives.
Thursday, February 26, 2026
Time: 10:30 AM PST | 01:30 PM EST
Duration: 60 Minutes
IMG Robert Shultz
Id: 9068
Live
Session
$119.00
Single Attendee
$249.00
Group Attendees
Recorded
Session
$159.00
Single Attendee
$359.00
Group Attendees
Combo
Live+Recorded
$249.00
Single Attendee
$549.00
Group Attendees

Overview:

An overview of the importance of a proactive approach to managing your company’s Accounts Receivable credit exposure. Six specific proactive actions you can take to manage through today’s uncertain economy. 

Why you should Attend:

Properly managed, Accounts Receivable generates the lifeblood that keeps your company healthy and growing. Credit Managers are tasked with the responsibility to identify and manage credit risks, mitigate those risks when possible, and facilitate the revenue and financial objectives of their company. 

With their unique expertise and visibility to customer behavior and creditworthiness, there are specific proactive steps a Credit Manager can take to manage their company’s credit exposure. This session covers those steps and how they  can be employed. 

Areas Covered in the Session:

Six Proactive Actions You Can Take to Manage Credit Exposure

Introduction:

  • How to Develop a Proactive Approach to Credit Risk Management
  • The importance of Leveraging Internal  Stakeholders with Direct Customer Contact
  • The Importance of Keeping Credit Policies and Procedures and Credit Reviews  Up to Date
  • Six Proactive Actions to Manage Credit Risk 
  • Why it is a Time for Credit Managers to Demonstrate Domain Expertise
  • Managing Credit Exposure Proactively  
  • Ways to be  an  Effective Communicator 
  • Ways to Leverage the Knowledge of Those Having a Direct Relationship with Customers
  • Keeping Your Company’s  Credit Policy and Procedures Up to Date and  Credit Reviews Current
  • Proactively Negotiating Risk Mitigation Collateral or Security 
  • Six Proactive Actions You Can Take to Manage Credit Exposure

Who Will Benefit:

  • Staff and Management responsible for a company's credit and collections process 

Speaker Profile

Robert S. Shultz has had a forty-year career as a credit and financial executive and consultant working with mid-size to large global corporations in numerous industries and countries. In his last corporate role, he was the Corporate Vice President of Credit and Customer Finance for Sony Pictures Entertainment, (SPE) He had responsibility for all order-to-cash activities, including billing, credit, collections, and accounts receivable management. This encompassed all business units globally.

In 2001 he became a Founding Partner of Quote to Cash Solutions (Q2C) LLC, a consulting firm that focuses on quote-to-cash cycle improvements, skill training, education, and expert witness support in credit and bankruptcy cases.

Robert has proven results in helping clients improve their quote to cash processes, and policies, leading to increased liquidity, reductions in accounts receivable dilution, and effective deployment of automation, outsourcing, and the internal support organization. Robert is a frequent speaker, writer, and trainer on in all aspects of the quote-to-cash process and related management roles.

As a member of the Editorial Board of the Credit Today Newsletter he has been a regular content provider.

He serves on the UCLA Extension Advisory Board which established the Credit Analysis and Management Certificate program. He is an Instructor for two of the classes, Credit Analysis, and Portfolio Risk Analysis.

Robert is currently the Chairman of the Financial Executive Networking Group (FENG) Credit Management Special Interest Group.

He is a past Chairman of the Board of Directors of the Credit Management Association (CMA) and later served on the Board’s Advisory Committee. In addition to that role, he was an active volunteer for the National Association of Credit Management (NACM) and Credit Research Foundation (CRF) activities and was a member of the Dun and Bradstreet National Advisory Group.